Legal
By accessing maya-interaktive.ro or using any of Maya Interaktive's services, you expressly accept these Terms and Conditions. Please read carefully before using our platforms and services.
Maya Interaktive SRL is a Romanian company based in Cluj-Napoca, providing integrated digital and classic marketing, branding, ATL & BTL advertising, social media management, video production and strategic consulting.
By using our services, website, or communicating with our team regarding a service contract, you confirm that you have read, understood and fully accepted these Terms and Conditions, and that you have full legal capacity to enter into agreements.
Paid advertising campaigns (Meta Ads, Google Ads, TikTok Ads), SEO, email marketing, content marketing and social media management.
Brand identity creation: logo, graphic materials, brand guidelines, UI/UX design and visual communication materials.
Media planning and buying, TV/Radio production, outdoor (OOH), print and BTL activations. Event organization and promotional campaigns.
Marketing audit, integrated communication strategy, market research, competitive analysis and long-term campaign planning.
Maya Interaktive services are provided exclusively based on a written contract signed by both parties. Any quotation is valid for 30 calendar days from the date of issue, unless otherwise specified.
Prices are expressed in RON or EUR and are exclusive of VAT unless stated otherwise. VAT is added according to current legislation.
All creative materials, concepts, strategies and deliverables produced become the Client's property after full payment of all amounts due.
Maya Interaktive reserves the right to use completed projects in its portfolio and for promotional purposes, unless the Client explicitly requests confidentiality and this is stipulated in the contract.
The Client agrees to: provide all necessary materials and access in a timely manner; designate a responsible contact person; provide feedback within agreed timelines (generally 5 working days); guarantee ownership rights to all materials provided; and meet payment deadlines per the contract.
Maya Interaktive cannot guarantee specific results in marketing campaigns, as these depend on external factors. Total liability shall not exceed the amount paid in the last 3 months of collaboration. Maya Interaktive is not liable for indirect damages, loss of profit, data loss or reputational damages.
Both parties agree to maintain confidentiality of all commercial, strategic and technical information exchanged during the collaboration. This obligation continues for 3 years after contract termination.
Either party may terminate the contract with 30 days' written notice. Upon termination, the Client owes payment for services rendered up to the effective termination date.
This agreement is governed by Romanian law. Any disputes shall first be resolved amicably. In case of failure, jurisdiction belongs to the competent courts in Cluj-Napoca, Romania.
For any questions regarding these terms, contact us at contact@maya-interaktive.ro or +40 734 713 243.
Legal
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Cookies are small text files stored in your browser when you visit a website. They help the site remember your preferences, function correctly and improve the user experience. Cookies do not contain directly identifying personal data and do not harm your device.
| Cookie | Type | Duration | Purpose |
|---|---|---|---|
| mayaTheme | Essential | 1 year | Saves the user's visual theme preference (orange / blue) |
| mayaLang | Essential | 1 year | Retains language preference (RO/EN) for future visits |
| _ga, _gid | Analytics | 2 yr / 24 hr | Google Analytics — anonymous tracking of visits and page views |
| _gat | Analytics | 1 minute | Throttling Google Analytics request rate |
| _fbp | Marketing | 90 days | Meta Pixel — Facebook/Instagram campaign conversion tracking |
| _gcl_au | Marketing | 90 days | Google Ads — attribution of Google campaign conversions |
These cookies are necessary for the correct functioning of the site and cannot be disabled. They store no personally identifying information and are only activated in response to your actions (e.g., setting the color theme, choosing the language).
We use Google Analytics to understand how visitors interact with our site. All data is anonymized and aggregated — we cannot identify individual users. Information collected includes: pages visited, session duration, country of origin (regional level), device type and browser.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
These cookies allow us to measure the effectiveness of advertising campaigns on Meta (Facebook/Instagram) and Google Ads. They help attribute actions (form completion, CTA clicks) to the corresponding campaigns, without collecting directly personal data.
⚠️ Disabling essential cookies may affect site functionality. Theme and language preferences will not be saved between sessions.
For any questions about cookie usage or your GDPR rights: contact@maya-interaktive.ro · +40 734 713 243 · Mon–Fri 10:00–18:00
Legal / GDPR
Maya Interaktive SRL respects the privacy of your data and is committed to protecting personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Romanian legislation.
Maya Interaktive SRL is the controller of personal data collected through the site and our services.
Through the contact form or within a contractual relationship, we collect: name and surname, email address, phone number, company name and position, and the content of messages and requests sent.
By navigating the site, we automatically collect (via cookies and analytics tools): anonymized IP address, browser type and operating system, pages visited and session duration, traffic source, and theme/language preferences (stored locally).
You can request a copy of the data we hold about you.
You can request correction of inaccurate or incomplete data.
You can request deletion of your data, except where legally required otherwise.
You can request your data in a structured, machine-readable format.
You can object to processing for direct marketing purposes at any time.
You can request limitation of processing in certain circumstances.
To exercise any of these rights, contact us at contact@maya-interaktive.ro. We will respond within 30 calendar days.
We may share your data exclusively with: Google LLC (analytics, transfers under SCC), Meta Platforms Inc. (conversion tracking, under SCC), EU-based cloud hosting providers, and public authorities only as required by law.
We do not sell or transfer your data to third parties for commercial purposes.
We implement appropriate technical and organizational measures including SSL/TLS encryption, role-based access control, encrypted backups, internal security policies and staff training.
In case of a security incident that may affect the rights of data subjects, we will notify the ANSPDCP within 72 hours and affected persons without undue delay.
If you believe we are processing your data incorrectly, you have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP):
We encourage you to contact us directly first — we are committed to resolving any concerns directly and promptly.